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Frequqntly Asked Questions

  • How long does shipping take?

Shipping can take from 2-7 business days. due to covid-19 orders may take longer to ship as we are at the mercy of postal services.

  • How can I track my order?

You will receive an email that provides a tracking number. please allow up to an hour after receiving an email for your tracking number to register in the system.

  • What is your return/exchange policy?

We do not accept returns or exchanges. 
All sales are final.

 

 If you have any concerns, please contact us at shop@officialmoncheri.com

  • If i am located in Las Vegas, can i pick up my order or have it delivered to me?

yes. there is a free pickup option available at checkout.  If you would like your order delivered, there will be an additional $5 delivery fee.

  • Is this a black owned business?

yes. Visit our Meet the CEO page to learn more.

©2019 by OfficialMonCheri